Punctuality and Courtesy
Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.
Please arrive 10 minutes prior to treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.
Please note 24 Hours notice is required for all cancellations
Purchase of Retail Products
Beauty products must be paid for in full at time of purchase or ordering.
Gift Vouchers are non refundable and are valid for 06 months from the purchase date and will not be accepted after the expiry date. Vouchers may be used for services only. Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment.
We reserve the right to alter prices without prior notice.
Please note that it is illegal to smoke anywhere in the Salon.
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.
Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.
Please understand that we can cannot accommodate children under 16 unless supervised by an adult during your treatment.
Most credit and debit Cards are accepted or cash. All prices include value added tax at a current rate.
Patch testing required for clients who have never had eyebrow and eyelash tinting.
Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.